Provide Level 2 Deskside support at one of our clients location.
18 months of IT experience (or equivalent)Able to independently problem solveAble to provide feedback on new technical processes to help drive efficiencyExperience in OS, Apps and H/W installation and troubleshooting depending on project productsYour TasksAs a Hemmersbach Technician you make the end users at renowned companies happy every day thanks to your friendly and competent demeanour. Direct customer contact with various requirements within the scope of 2nd quite neatly describe the position you would like to have:
Technical knowledge, in order to address service work orders for PCs, laptops, phones, peripheralsTroubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing systemAble to provide feedback on new technical processes to help drive efficiencyAbility to work on problems/projects of moderately medium-complex scopeBe part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
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