Job Number: 24186098
Job Category: Information Technology
Location: W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain, 8039
Schedule: Full Time
Located Remotely? No
Position Type: Management
JOB SUMMARYContributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems). Generally, works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area.
Has knowledge of sophisticated technology equipment/processes.
CANDIDATE PROFILEExperience Required:8-10 years' experience in the Information Technology or related professional area.Need to have the appropriate qualifications and technical expertise.Communication is critical as you will deal with Guests.At least 5 years of experience in Marriot is necessary to understand the various IT systems and infrastructure.Having a 'Guest-first' mentality is needed to be successful in this role.Preferred:Spanish language but not mandatory.System-related professional certifications desired.Some experience of Luxury hotel operations.CORE WORK ACTIVITIESManaging Technology Needs within Budget TargetsAssists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements.Confirms that property follows appropriate Marriot international Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies.Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks, processes invoices for the property.Conducts periodic inventories of applications and hardware; prepares reports as requested.Confirms that technology assets are secured.Complies with technology-related vendor contracts.Building and Sustaining relationships with Customers.Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats.Provides customer service to associates at dedicated property.Responds to inquiries from customers/vendors/peer group.Assists in disaster recovery and business continuity as it relates to technology.Provides technical guidance.Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriot IT resources.Images desktops, installs new software applications, applies patches, maps drive to appropriate server/network.Moves/adds/changes PCs/peripherals, migrating data when necessary.Performs routine desktop backup as scheduled or directed.Confirms technology security (i.e., encryption, patch deployment) and technology compliance (i.e., Quarterly ID Audits, MAARK2) measures are in place.Supports unit infrastructure (servers, switches, router, APs etc).El anuncio original lo puedes encontrar en Kit Empleo: https://www.kitempleo.es/empleo/129806279/manager-barcelona-fky-183-barcelona/?utm_source=html
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