Join our SmartRental team! SmartRental Group, is a young company with great dynamism, dedicated to the operation and management of properties for the tourism and catering sector. Our vision is to be the European leader in the market, providing diverse solutions and adapted to all accommodation needs. With more than 10 years of experience, our activity focuses on hotels, apartments, hostels, student residences and luxury residences for the elderly. Our portfolio has brands such as SmartRental Collection, Akeah, Malacuna, Live It, Suio, Evoca and Lemonade, covering various vertical markets in the Living and Hospitality sector. What will you do? Technical Support: Assist in diagnosing and resolving hardware, software, and network issues for internal users. System Maintenance : Help maintain computer systems, network devices, and other IT infrastructure. Software Installation : Assist with installing, configuring, and updating company software and applications. Documentation: Support the IT team in documenting processes, network configurations, and troubleshooting steps. IT Security: Assist in implementing security best practices, including antivirus software installation, updates, and system backups. Inventory Management : Help manage and organize IT equipment, including hardware inventory and tracking. Troubleshooting : Respond to IT helpdesk requests and provide timely solutions for common issues related to computers, printers, networks, etc. Project Support: Assist with IT projects such as system upgrades, network improvements, and new technology implementations. What are we looking for? Education:Currently pursuing a degree in Information Technology, Computer Science, or a related field. Advanced English Previous experience is not required Be able to sign an internship agreement with the university Technical Knowledge : Basic knowledge of Windows/Mac OS, Microsoft Office, and common software applications. Network Basics: Understanding of basic networking concepts such as IP addressing, DNS, and Wi-Fi setup. Problem-Solving: Strong analytical and troubleshooting skills to solve technical issues efficiently. Attention to Detail: Ability to work carefully and accurately in maintaining systems and records. Communication: Strong written and verbal communication skills to effectively assist users with technical issues. Eagerness to Learn: Enthusiasm for learning about new technologies, systems, and IT best practices. Team Player: Ability to work collaboratively with the IT team and other departments in a fast-paced environment. What do we offer? Paid Internship Opportunity of being part of an ambitious project with great development possibilities and in which you can be up to date with the latest in the sector Special schedule during Summer months and Christmas Discounts in our hotels/restaurants, plus other benefits 1 PTO day per month worked
