.Our client is one of the non-profit organizations with the greatest impact in conflict areas, and they are looking for Digital Workplace Technical Support Level II Infrastructure for their offices in Barcelona.Overview: The IT Infrastructure Specialist plays a crucial role in maintaining and optimizing the various components of our IT infrastructure.This position requires expertise in data center management, cloud services, virtualization, networking, Microsoft domain controller, ISP management, and T2 support for core systems and corporate applications. It also requires expertise in handling a decentralized environment and solutions deployed across the globe, providing T2 support, and ensuring proper documentation and knowledge transfer to T1 technicians and internal teams. A transversal approach of IT security-by-design is also required for every single task performed under this role. Overall, the IT Infrastructure Specialist will be involved in the technical evaluation of any new core technology that is implemented in our IT ecosystem and will take on a technical management role around them.Main Responsibilities1. Data Center Management:
- Monitor and manage data center operations globally.
- Ensure the availability, security, and efficiency of data center resources (including backup system management).
- Implement and maintain best practices for data center infrastructure.2. Cloud Management:
- Manage both private and public IaaS solutions.
- Manage cloud resources efficiently to meet organizational requirements.
- Implement and optimize cloud security measures.3. Virtualization:
- Administer and optimize virtualization systems.
- Ensure the smooth operation of virtualized environments.
- Implement disaster recovery solutions for virtualized systems.4. File Server and File Transfer System:
- Administer and maintain file servers and file transfer systems, either on-prem or cloud.
- Implement access controls and ensure data integrity.
- Troubleshoot and resolve file server-related issues.5. Local Networking:
- Configure and manage local networking components (switching, routing, firewalling).
- Coordinate the technical support requested to external partners providing support or maintenance services to local network solutions.
- Implement and maintain network security measures defined by IT Security team.
- Monitor and optimize network performance, both, wired and wireless.6. Microsoft Domain Controller Provisioning:
- Deploy and manage Microsoft domain controller services when necessary.
- Implement and ensure the provisioning of Active Directory services.
- Ensure seamless integration with other IT systems.7. Internet Service Providers (ISP) Management:
- Analyse with ISPs the best connectivity design for the different networks and locations.
- Monitor and optimize network connectivity.
- Collaborate with ISPs to address connectivity issues.8