It Helpdesk Support

Job Description Our client, a leading global IT consultancy company, is recruiting for IT Helpdesk Support to join their business inSpain.Responsibilities: Providing full desktop support on client's side Desktop software installation, debugging and configurationMobile phone software installation, configuration, debugging and troubleshootingReinstall desktop system, configuration, debugging, repair driver, download and upgrade driverTelephone line, telephone network troubleshootingMaintenance and replacement of peripherals' accessories hardware, incl. Printers, fax machines, scanners, projectors, etc.Routine inspection of printing equipment, conference room, server room. 2nd level hardware maintenance, such as laptop, desktop, spare parts management and replacement servicesEquipment fault handling - System hardware or network problems handlingServer room access controlMonitoring system event request - Providing monitoring video playback and extraction etc. Air condition and UPS routine maintenance in server room, coordinating with and monitoring the vendor to technical support and maintainWireless network fault handling, the quality test of wireless network, whether having blind spots, delay, switch, etc.)Dedicated network line fault handling, dedicated network warning, tracking and detecting (on-off, delay, switch etc. ), assisting in testing and repairing network line faultFault handling and maintenance of Access Control System, Monitoring System, Attendance SystemQualifications: Qualified IT Specialist or Bachelor or above degree in IT or engineeringFresh graduates with high IT affinity and interest in IT technical support or 2+years working experience in a similar roleFluent English, fluent Spanish, and Chinese is a plus.