It Field Technician - Onsite Support

Role: As a Hemmersbach Field Technician you make the end users at renowned companies happy every day thanks to your friendly and competent demeanour. Direct customer contact with various requirements within the scope of 2nd quite neatly describe the position you would like to have: Provide day to day support at the customer locations within a geographical region(s) Diagnose and resolve incidents with regards to Network and Computer devices Microcomputing Analyse errors, maintain hardware, set up and remove work stations, install and configure new software (IMACD) and manage user accounts via Active Directory Provide Hands & Eyes support Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system Requirements: Minimum 3 years of demonstrable experience in a similar position. Experience in the resolution of technical incidents on-site and at the user location Driving license mandatory (car is desirable) Microcomputing environment, mobile devices, H/W and networks C2 Spanish, high level of English Good communication skills, good presence and easy to deal with users Benefits: Buddy program Internal career development program International job opportunities Onboarding program Unlimited employment contract Be Part of Us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.