Role purpose:
· Lead Backoffice solutions Programs (Procurement, HR, Sustainability, Legal, Payments, OneERP, P2P), provide guidelines, reports, budget supervision.
· Lead the 5YP program related to Backoffice ensuring projects are delivered in time, cost and quality.
· Coordinate external audit deliveries.
· Analyse and comprehend business needs and requirements to provide strategic solutions for the hotel group.
· Manage stakeholders' project expectations, escalations and weekly reporting to relevant areas and within IT.
· Collaborate with stakeholders to define and document project requirements and submit proper requests of budgets for 5YP initiatives approval.
Roles/Responsibilities· Govern Backoffice solutions Programs (Procurement, HR, Sustainability, Legal, Payments, OneERP, P2P), provide guidelines, reports, budget supervision.
· Lead Backoffice programs and projects evolutions.
· Collaborate with business stakeholders to understand drivers, definition and evolution of KPIs and scope of the projects.
· Analyse current business processes and identify areas for improvement to develop new programs or projects within 5YP Initiatives.
· Control project budgets and delivery milestones avoiding deviations that will have negative impact on the business.
· Work actively and closely with Backoffice team and software development teams to ensure user requirements are clearly understood and developed as specified in the documentation.
· Perform estimation for new initiatives; ensuring timelines are realistic and achievable.
· Provide regular status reporting to stakeholders including status against milestones, and transparency of risks/ issues.
· Excellent communication skills to provide business stakeholders and IT CIO visibility on project status and issues/risks.
· Develop metrics to measure the effectiveness of process changes.
· Coordinate internal team to ensure there is a development and maintenance of requirement documentation, including scope, objectives, functional specifications, and use cases for User Acceptance Testing (UAT).
· Work with development and testing teams to ensure solutions meet project requirements.
· Monitor and control project progress, identifying and reporting deviations or problems.
Job requirements and qualifications:Location:
· Madrid (other Spain locations are acceptable).
Language skills:
· English fluent at negotiation level.
· French desirable.
Must have experience:
· At least 8 years of experience in lead roles or similar in a large complex organisation with a multinational environment.
· Extensive experience across all stages of the software development lifecycle.
· Excellent level of English with good communication skills (oral & writing).
· Strong stakeholder management skills.
· Ability and flexibility to adjust to a fast-changing and demanding environment.
· Project management experience in SAP S/4 HANA.
Desirable experience:
· Jira/Confluence.
· Hospitality sector.
· TMS.
· Background in international organizations.
· SAP Certification.
Travel needs:
· Less than 15%.
Soft skills:
· Collaborative attitude and experience working remotely in multicultural teams across different countries.
· Highly influential, leadership, communication at least at director level.
· Efficiency, sociability, good skills of written and oral communication is a must.
· Argumentation and conflict management.
Minimum education:
· Bachelor's degree in Management, International Relations, or IT-related fields.
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