IT Customer Consultant
Entity : Daikin Europe Spain
Job Category : Information Technology Solutions
Location : Madrid, M, ES
Job Requisition ID : 839
Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and cooling technology.
DENV is Daikin's sales, R&D, and production headquarters for Europe, the Middle-East and Africa. The headquarter has Belgian offices in Brussels, Ghent and Ostend, as well as 8 production plants, 24 sales subsidiaries and offices and a whole network of independent distributors and dealers across the EMEA region.
Our IT Center EMEA counts 3 departments : IT Planning (PLAN), IT Development (BUILD) and IT Infrastructure (RUN). Within our IT Development department, we can distinguish 2 competence centres : Madrid and Ostend.
You will be part of IT Development in Madrid.
The IT Development department in Madrid consists of 50 people (internal & external) and an offshore team. The group is young and dynamic with a good team spirit and open communication structure.
We implement innovative IT solutions for our 7500+ Daikin colleagues all over Europe & Middle East.
About the role
We are looking for an enthusiastic person to join our IT team.
The ideal candidate will be / have :
In-depth technical knowledge of the system.
Demonstrated experience in planning, organizing, and conducting development projects in an innovative and dynamic environment.
Passionate about simple, elegant and as much as possible standard solutions.
Focus on improving the performance of the systems.
You will be responsible for :
Data analysis & design of applications focusing on the business partner.
Coordination of the collaboration with other departments and subcontractors; work closely with engineers to architect and develop the best technical design and approach.
Implementation of best practices for development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules.
Developing distributed system architecture and system integration.
Facilitate the communication with business, understand the process, and propose good solutions going to global proposals for all the affiliates.
In order to identify the IT needs of an enterprise, you are expected to interview and collaborate with the different departments of business.
About you
You have a master degree in Engineering, IT or Economy.
You have profound knowledge on customer applications such as S / 4, CDC, MDG, CDP Solutions.
Preferably you have experience in project management or at least have the skill to coordinate the activities of the several in / external parties involved in a project.
Other knowledge related to CRM tools, Salesforce, SAP.
You are capable of giving training to other people (in / external).
You have strong analytical skills.
High level of English is necessary.
Another European language will be a plus.
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