It-663 - Sap Sd Customer Care Agent W/ Native Level Of

Are you passionate about helping others? Do you like to work in an international and innovative environment? And are you interested in skincare products? Then we are looking for you!
Our client is an international company and a leader specializing in solutions to skin conditions and sun protection. They are looking for new talent to join their Customer Care team at their offices in Barcelona (Montcada).
You would be a great fit if you have excellent communication skills, some experience in either administrative work in an international environment or a call center, and are comfortable working with online programs such as Microsoft Office, SAP, or Salesforce.
TareasExcellent verbal and written communication skillsPrevious experience in customer service or in a contact centerProblem solver and team player attitudeGreat Excel skillsSAP skills will be a big plus!Ability to adapt to a dynamic environmentThinking in solutions, have an innovative mindsetRequisitosFull professional level of English and SpanishProvide excellent customer service for customersWork together with the sales team to keep logistics up to dateBuild and maintain relationships with customers B2B and B2CHelp the customers with incidents and complaints by giving creative solutionsStay updated on the company's productsBeneficios6 months contractCompetitive SalaryWorking hours Monday to Friday 08:00 to 17:00Hybrid working model: 30% work from home per yearPrivate health and life insurance24 days of Holidays plus Semana Santa and Christmas break and a Birthday afternoon offPersonal and professional growth opportunitiesOur client only cares about the talent you bring. That is why throughout the selection process they will respect the principle of equal opportunities, not tolerating any type of discriminatory attitude and always promoting their respect for people.Selection ProcessStep 1: Interview with our Recruiter to get to know you and your experienceStep 2: Interview with the HR of the companyStep 3: Interview with the Hiring Manager of the company
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