Hello We are CAPGEMINI We are very lucky to work in a sector that is leading the evolution towards a sustainable and inclusive future. The technology . The catalyst for so many solutions that we need now more than ever. We are 360,000 PEOPLE around the world moving forward together and driven by the same passion. No matter where we are, we can be at home, in the office, a thousand kilometers away from each other, but we are aware that OUR WORK COUNTS . No matter what moment of life we ?are in, w e are DIVERSE in age, gender, nationality, family… we have been c ertified in Diversity and as an ETHICAL company more than 9 years in a row I t doesn't matter if you are living your growth stage in life, L EARNING and TRAINING at all hours or if you need to consolidate yourself and appreciate FLEXIBILITY, C ONCILIATION and tax and social BENEFITS to combine your personal and professional life. W hat really matters is that you can feel that you are WHERE YOU SHOULD BE to get the future you want. W e are looking two profiles for this project: I PT Engineer (L2 / L3) and IPT Technical Architect ? ?W hat will you do in the project? I PT Engineer (L2 / L3)P articipation management and implementation of CISCO videoconferencing and telecommunications projects O ccasional assistance to operational teams L1 L2 in resolving complex incidents M ajor incident management qualification action plan resolution RCA Managerial management of incidents and problems E nsure the transfer of skills to operational teams technicians and engineers U pdate technical documentation HLD LLD and procedures H ardware performance test configuration I PT Tecnical Architect T he selected profiles must have a high level of expertise in unified communication technologies telephony videoconferencing etc T he role consists of designing and implementing international projects around IPT and VC infrastructures among the largest in Europe, but also supporting RUN teams on the most complex operational issues R esolving level 2 and 3 incidents oriented towards telephony videoconferencing R esponding to specific hardware or application requests F eeding a technical knowledge base P articipating in Telephony Videoconferencing Projects P roviding occasional assistance to operating teams E nsuring the MCO of the Telephony and Videoconferencing infrastructure E nsuring the transfer of skills to technicians if necessary U pdate technical documentation and procedures ? ?T o feel comfortable in the position, you need to be able to get along well with:Y ou have at least 5 years of experience in a CISCO environmentY ou have solid knowledge of telecommunications and videoconferencingK nowledge of the CISCO v12 5 telecom environment CUCM Unity Connection Jabber IPPhoneK nowledge of CISCO videoconferencing CMS endpoints TMSY ou have knowledge of VMWare v7 v8 Mastery of SIP H323 protocolsA dditional skills appreciated: Kurmi Kurmi Telisca tools for supervision prognosis PeterConnects ecosystemsK nowledge of WAN LAN networks and securityA dministration of systems and infrastructures would be a plusE nglish mandatory skill: International environment so a g ood level of English is necessary read spoken and writtenS oft skills: Team worker,Change adaptability, Sense of service, Rigorous, Curious W e will evaluate all applications. At Capgemini we have a wide range of training, face-to-face, online Certifications, etc. Even if you do not have 100% of the previous requirements, we would love to meet you