Position Overview
Founded in 1993 and headquartered in Austin, Texas, Baxter Planning is a dynamic and rapidly growing company setting the standard for SaaS in the service supply chain planning space. We are developing many new products and solutions to build on our success in the market with our Prophet, LynX, and Snapshot applications, as well as our AI capabilities. We are looking for a Software Product Design Manager to lead a small team of UX designers focused on shaping the user experience of our platform. You will oversee the design and research process, ensuring that the platform's UX is intuitive, user-centered, and aligned with business goals. Your responsibilities will span across UX research, fast prototyping, customer design validation, and cross-functional collaboration. These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team better understand user journeys and UX improvement opportunities. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and wants to be part of an energetic, diverse, and inclusive team to apply.
Why You Should Join Us:
At Baxter Planning, we combine the flexibility of a start-up with the stability of an established company, leveraging 30 years of industry expertise to support a rapidly growing customer base. We offer a dynamic and inclusive work environment, excellent benefits, opportunities for professional growth, and a supportive culture that prioritizes work-life balance.
Purpose, Scope and ResponsibilitiesLead UX Design & Strategy
Guide the UX design team, ensuring the development of cohesive and high-quality user experiences. Develop and drive a UX vision and strategy, including UX roadmaps, design principles, and frameworks that align with both business and customer needs. Own and maintain platform design systems to ensure consistency and scalability across projects.UX Research & Validation
Plan and execute user research, including user interviews, surveys, and usability tests to gather insights and validate design solutions. Conduct competitor analysis and use findings to inform differentiation through UX design. Synthesize findings into actionable insights, informing design decisions and platform improvements. Advocate for the voice of the customer/user throughout the design and product lifecycle.Fast Prototyping & Iteration
Lead and execute fast prototyping efforts using tools like Figma, allowing for rapid exploration of ideas and solutions. Collaborate with UX designers to deliver wireframes, prototypes, and high-fidelity designs, ensuring user experience is tested and validated early in the design process. Support the design of solutions that address requirements from a user-, business-, and technology perspective.
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