.About Swiss Re Corporate SolutionsSwiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime. Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking.Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.ContextSwiss Re Corporate Solutions provides risk transfer solutions to large and mid-sized corporations around the world. We provide innovative, highly customised products and standard insurance covers to help make businesses more resilient. We serve clients from over 50 offices worldwide and are backed by the financial strength of the Swiss Re Group. International Business is a major strategic growth lever for us in the coming years, with a strong focus on technology enabled expansion and growth. The International Programs Operations team is looking for someone with a driven personality to lead the service delivery activities to existing clients and support the Proposition Owner in all operational aspects to further develop the proposition.The OpportunityAn International Service Delivery Manager reports to the Head of Service Delivery for Pulse & Network with the key focus on service delivery and ensuring our insurer clients have the appropriate level of support, acting as the key point of contact for program implementation across the network of Swiss Re Corporate Solutions by working closely with many internal departments and external partners. This role offers the opportunity to leverage your International Program experience in a new and exciting way, to bring something different to the market and support us in our mission to reduce the inherent friction in the delivery of International Programs. Please note: This is a business role. Prior experience in insurance business is a must have.Essential ResponsibilitiesAccount Management: Support the relationship with the customer by collaborating with the Proposition Owner in understanding our customer needs and making sure that the proposition is working for the customer