Job Description
We are currently looking for a German speaker Sales Executive with in-depth experience of working within the DACH markets, preferably within telesales, B2B, and B2C roles. Experience of working within a target-driven autonomous environment is essential.
How would you like to be involved in selling a product which has the capacity to change lives, promote intercultural understanding, and help people realize their professional and personal goals? As an International Sales Executive for Kaplan International Languages, a leading provider of language programmes to students from over 100 countries around the world, with locations in more than 50 cities in the UK, Ireland, France, Germany, Switzerland, USA, Canada, Australia, and New Zealand, that's exactly what you would be doing.
We are looking for people who are passionate about the benefits of studying abroad (perhaps you have done it yourself), love travel, and will be able to provide guidance and reassurance to our customers to help them decide on the most suitable study options. Although the role is heavily commission-based, good results cannot be achieved through hard selling techniques, nor would we want them to be.
We are looking for people with a consultative sales approach, based on establishing customer needs and providing products to match them. You will be responsible for selling KIL's products through responding to web enquiries, answering inbound calls, making outbound calls to warm leads (no cold calling), and facilitating sales through effective email communication in English and in German. You will be expected to meet and exceed individual and team targets through your sales activities.
This is a fast-growing team which can offer an excellent and lucrative career path for sales-driven, ambitious individuals.
QualificationsMain responsibilities:
Selling products through answering inbound calls and making outbound calls to follow up on enquiries and quotes in both English and GermanContacting every lead to maximize sales opportunities and progressing each lead to ensure upsell and cross-sell opportunities through phone, email, and WhatsAppBuilding strong customer rapport through high-quality written and oral communications and by demonstrating excellent product knowledgeCompleting all required administration and recording of sales through CRM system and other business systemsBuilding strong relationships with team members and providing flexible and prompt support at all timesYou will be joining a dynamic multilingual business in the high-growth industry of international education. You will benefit from exposure to sophisticated multi-channel digital marketing strategies, responsive rich-media web development, and multilingual education planning and counselling across dozens of markets.
Essential skills and experienceAbility to speak, read, and write in German and EnglishIn-depth experience of selling to DACH marketsSignificant experience in telesales or direct sales role, preferably a minimum of 6-12 monthsCandidate profileAbility to build rapport, handle objections, and close sales in German and EnglishExcellent interpersonal and communication skillsCompetent computer skills and good writing skillsExcellent team player who contributes ideas for the success of the teamSelf-motivated, results-oriented salesperson with a track record of delivering to targetsQuick to learn and apply knowledgeResilient and consistent, with the ability to bounce back from setbacks and remain focused on goalsAdditional InformationBenefitsThe opportunity to develop your skills in an international environment, in the exciting field of language travelFlexible working policyA young and dynamic work atmosphereAn environment where corporate ethics and sustainable development matterDiscounts on medical insuranceFree language courses abroad every yearCompetitive salaryLunch vouchersFree coffee and teaFree breakfast on Mondays and fresh fruit on Thursdays
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