.Internal Change and Culture Campaign LeadCigna Healthcare, International Health Delivery Services is seeking a dynamic and strategic Internal Change and Culture Campaign Lead to drive internal transformation initiatives, foster a positive organizational culture, and enhance employee engagement across our global and diverse workforce. The ideal candidate will have a strong background in psychology, excellent communication skills, and the ability to analyze and implement effective change management strategies.About Cigna Healthcare International Health Delivery ServicesThe international health business of Cigna Healthcare is a healthcare and health services provider offering the highest standards of care to protect people's health and well-being. We make healthcare easy to understand and provide the expertise people need to make informed health decisions. We look after everyone, at every stage of life, giving them confidence to make informed decisions to improve their health.Main Responsibilities:Develop and implement comprehensive change management and internal communications strategies to support organizational transformation initiatives.Design and lead culture campaigns that promote company values, enhance employee experience, and drive engagement.Collaborate with senior leadership and cross-functional teams to identify change impacts and develop strategies to manage resistance and foster acceptance.Utilize psychological principles to understand employee behaviors and motivations, ensuring change initiatives are effectively communicated and adopted.Craft compelling and clear internal communications, including emails, newsletters, intranet content, and presentations, to inform and engage employees.Work with HR to develop and deliver training programs and workshops to support change initiatives and cultural development.Assess and monitor the organizational culture, using surveys, focus groups, and other feedback mechanisms to gather insights and drive continuous improvement.Work with HR and Learning & Development to promote diversity, equity, and inclusion initiatives to ensure a respectful and inclusive workplace culture.Analyse the effectiveness of change and culture initiatives, using data-driven insights to refine strategies and report on progress to stakeholders.Develop metrics and KPIs to measure employee engagement, communication effectiveness, and cultural alignment.Ensure alignment of change and culture initiatives across different regions, adapting strategies to meet local needs while maintaining a cohesive global approach.Collaborate with regional leaders to understand unique challenges and opportunities, tailoring communications and programs accordingly.Competencies required:Bachelor's degree in psychology, Communications, Organizational Development, or a related field. A master's degree is preferred
