The Company Duetto offers an open and collaborative work environment and believes that by cultivating a team with diverse backgrounds, perspectives, and experiences, it will continue to lead the industry with its cutting-edge platform-based hospitality technology.Position Summary and Opportunity As the Integration Analyst, you will be supporting the expansion of our partner network & enabling the sales growth targets of the company. You will be responsible for successfully certifying new integrations, and supporting our partners during their development & testing phases. You will also be responsible for the documentation and training on new integrations allowing for seamless onboarding and support of hotels on the new integrations.This is an integral role for the Product, Deployment, Support and Engineering teams.Responsibilities Perform end to end testing with partnersProvide API integration and testing support, both internally and externallyCreate and maintain accurate integration documentation for any new integration or enhancementWork with internal teams and partners to analyze/troubleshoot integration issuesAssist necessary teams with Pilot/Beta process; act as the liaison between Client/Support and PartnerWork with Integration Product team on any API related issuesMaintain transparency with Integration Product team on development/certification process/statusRequirements Experience with SOAP API, and HTNG messages, async/sync data flows, including the ability to read XML API documentation.Experience troubleshooting API/Web Service integration issues, and API testing tools like Postman or SOAPUIExperience working with cross functional teams, including Engineering, Product, and Support.Detail Oriented; i.E. API specs, configuration, documentationStrong communication skills both written and verballyStrong project management skills, with the ability to multitask in a fast paced environment.Ability to work flexible hours in order to best accommodate the timezone of our partner networkPreferred background in IT, analytics and/or hospitality, particularly Property Management Systems (PMS/CRS)About Duetto#J-18808-Ljbffr