A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.LET'S START WITH OUR VALUESMeaningful connections start with AUTHENTICITYWe do our best work by being CURIOUSWe grow by remaining DYNAMICOur success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCEAt the heart of great partnerships we'll always find EMPATHYWHAT IS YOUR ROLEWe are seeking an entry-level Insurance Verification Representative to work closely with our Insurance Billing team. This role primarily involves contacting insurance companies via phone to obtain essential benefits information for our Users.WHAT WILL YOU DOWork closely with our Insurance Billing team and our customer support team.Contact insurance companies exclusively through phone calls to verify patient insurance coverage and benefits.Collect and accurately record information related to insurance coverage, co-pays, and deductibles.Update patient accounts with verified insurance information to ensure proper billing and processing of their order.Communicate with insurance agents.Validate if the patient's needed service can be serviced or not.Tag tickets.Tag orders in the system.WHAT WE'LL LIKE ABOUT YOUYOU ARE…Curious and authentic, just like us! #beboldr.An analytical and critical thinker, with an eye for even the most minute of details.Passionate about client satisfaction.YOU HAVE…Strong English communication skills, both verbal and written.Excellent attention to detail and ability to collect accurate information.Availability to work daytime hours in either PST or EST, Monday to Friday.Proficient in phone-based communication (At least 1-2 years of experience in phone support).Basic computer skills and data entry proficiency.Prior insurance or DME (Durable Medical Equipment) experience is a plus, but not mandatory.Commitment to patient confidentiality and adherence to HIPAA guidelines.WHAT YOU'LL LIKE ABOUT US? Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great.? We geek out on new ideas, proposals, and anything that will positively impact our clients, and of course, you!? We've got training sessions in-store to help you level up your skill set.? With you on Boldr's side, we'll tackle social responsibility initiatives together.? We have rest and relaxation benefits.
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