.Overview: As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development.
All our systems and instruments are designed to improve safety of products, accelerate time-to-market, and support industries in successfully enhancing quality of life.
We've been driving innovation in analytical instrumentation for 60 years now.
Today, worldwide more than 7,000 employees are working on this permanent challenge, at over 90 locations on all continents.
Bruker BioSpin, as part of the Bruker Group, is a high-tech international company and the world-leading manufacturer of complete solutions in Magnetic Resonance Nuclear Magnetic Resonance (NMR), Electron Paramagnetic Resonance (EPR), and Preclinical Magnetic Resonance Imaging (MRI).
We develop high-tech analytical measuring instruments and methods that are used in many fields, from medical technology to materials science and food research.
Responsibilities: The Inside Sales Representative is responsible for driving revenue growth and customer satisfaction within the Bruker BioSpin (BBIO) organization.
The position can be office-based in one of our European offices or home-office based in any European country where Bruker has subsidiaries.
Growth needs to be achieved in the broad definition of the BBIO 'After-market' product segment.
Executing targeted sales campaigns to increase market penetration with our end-to-end portfolio consisting of Consumables, Services, Software, Accessory upgrades, and other Aftermarket products and Services.
Engagement in the Pre-Sales phase is also part of the Inside Sales responsibility, including managing the lead queue from Marcom (inbound) and generating new leads by identifying and initiating prospect engagement (outbound), nurturing, and distributing to the appropriate sales representative as defined in Sales Rules of Engagement.
Primary Objectives: Top line growth of both Revenue and New order booking.
Execution of sales campaigns whilst keeping acutely aware of any cross- or up-selling opportunities.
Contribute to an increase in Net Promoter Score.
Evaluate marketing-qualified leads and take appropriate actions as described in BBIO lead management and customer relationship processes using appropriate tools.
Recommend and support changes in processes that improve productivity.
Duties: Develop existing and build new customer relationships ensuring Bruker is seen as a long-term business partner.
Work closely with the sales, Market Product Management, and MarCom teams to leverage further growth opportunities and identify wins.
Provide Number of Bookings Forecasts for Inside Sales-owned opportunities.
Coordinate multi-department projects to meet deadlines.
Actively participate in an open-communication environment.
Ensure customer brand consistency and drive customer loyalty to Bruker.
Ensure sales, finance, and legal policies and procedures are met