.Date: Aug 7, 2024Location: Madrid, M, ES, 28020Company: AnsysRequisition #: 14868Our Mission: Powering Innovation That Drives Human AdvancementWhen visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.Summary / Role PurposeThe Sales & Order Operations Specialist II is an integral member of the team, responsible for managing the end to end process for renewal and new sales, performing duties for department managers, partnering with an assigned team of account managers to support sales cycle and business objectives, and acts as primary point of contact for internal and external customers. Requires knowledge and accurate execution of company policies and procedures.Key Duties and Responsibilities- Project Management - Subject Matter Expert- Designated Go To on the team for a specific topic(s) for new and existing Sales & Order Operations staff- Independently own/manage a topic by expanding knowledge base in a designated area, train new and existing Sales & Order Operations staff; create and maintain training materials, develop and/or enhance presentation skills, suggest improvements to current reference materials- Prerequisite: must have participated in New Employee OnboardingApply sense of urgency, independence in problem solving, knowing where to find information, who to involve, how to apply Sales policies, creation of complex quotations and order scenarios with minimal supervisionStrong teamwork and communication skills required. Ability to work with all internal departments in a professional mannerSales Cycle and Related Workflow Responsibilities- Preparation of Quotation proposals, legal forms, and licensing requests. Reviews quotations for completeness and in accordance with GAAP, accuracy and adherence to company policy for new and renewal sales efforts- Partnering with an assigned group of Account managers, prepare, review, process and expedite sales orders and related workflow and services- Act as the primary contact for ANSYS customer needs; responding to questionson order status, account issues; license configuration etc. for all new and renewal software orders.- Administers all renewal opportunities within the CRM; including revenue reconciliation activities; creating sales queries/reports to track opportunities, following up with customers and maintaining an accurate renewal forecast within the CRM.- Involve appropriate customers and internal groups (Account Managers, inside sales, Legal, Business Operations etc
