Financial Operations GraduateLeón Office - Hybrid: 4 days a week office based working, 1 day working from home - including shift work in the evenings to support trading in different time zones - evening shifts will be paid an enhanced rate of payWe are expanding our operations to the north of Spain and we are looking forcandidates to drive our dreams in León.Responsibilities:- Instruction and initial verification of client payments, in accordance with internal processes and in linewith internal SLAs- Completion of payment beneficiaries, in accordance with internal processes- Help clients to resolve questions or issues regarding their transactions and payments, on email, phoneand chat, with empathy and enthusiasm- Take and act on instructions from clients interacting with Ebury offline, in accordance with internalprocesses- Take responsibility for assigned tasks and demonstrate end to end ownership- Creation and manual enrichment of transaction reporting files- Reconciliation of client funds, FX settlements and internal cash movements sent and received across Ebury's network of bank accounts- Investigation of unallocated and/or non-received funds, and rejection or escalation as required- Funding client trades, where manual funding is required- Check and confirm status of payments in third party banking and payment platforms, including SWIFT GPI- Conduct basic updates on client information adhering to the relevant processes and procedures- Communicate the status of tasks to colleagues, supervisors and managers, and escalate problems swiftly, as needed- Adhere to all internal policies, processes and procedures- Meeting quality standards and Adherence to SLAs- Offer where applicable and seek feedback, learn from mistakesRequirements:- Practice good office etiquette through punctuality, attendance and behavior- Proactive, with the ability to work within strict time-frames and under pressure- Diligent, with good attention to detail- Good communication skills, both written and verbal- Speak fluent Spanish and have an advanced level of English- Co-operative, and comfortable working in a team environment- Curious and eager to learn, and actively asks questions to confirm understanding of processes andprocedures- Motivated, with a desire to make Ebury a success#LI-LK1#LI-HYBRID#J-18808-Ljbffr