EU Transport Compliance Manager, EU Fleet Compliance Team
Job ID: 2842803 | Amazon Spain Services, S.L.U.
At Amazon, we're working to be the earth's most customer-centric company. One customer experience that we're constantly looking to take to a new level is how we fulfil and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost-effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best-in-class service levels through the introduction of pioneering new products and services in the last mile delivery space.
Come join the team and help us make history! We are looking for an EU Fleet Compliance Manager, who will be responsible for ensuring fleet standards are maintained. The role will focus on managing and enhancing fleet auditing and accountability mechanisms by ensuring contractual and service level standards are adhered to. This includes the development and enhancement of training material, guidance, and mechanisms to empower key stakeholders to apply standards consistently. Where standards are not maintained, the role will be responsible for utilizing policies to take appropriate actions.
The optimal fit for this role will be a candidate wanting to roll up their sleeves and possessing excellent networking, assurance, and communication skills. As the decisions proposed and made by this individual have a direct impact on safety and productivity, seniority, business acumen, and confidence are important to be successful. The successful candidate will be customer-focused, highly analytical, resourceful, able to operate at all levels of the organization, and comfortable driving critical business decisions in a fast-paced and often ambiguous environment. Fleet experience is not essential, but is beneficial.
Key Job ResponsibilitiesRecommend, implement and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.Own fleet accountability metrics across the EU.Conduct ongoing data analysis to detect systematic failures.Document and report service quality levels.Build effective relationships with AMZL senior leadership and legal teams within EU AMZL.Build collaborative relationships with Fleet Operations and Compliance Leaders in other geographies.About the TeamThe EU Fleet Compliance Team upholds fleet road worthiness, ensuring safe fleet operations in accordance with legal regulations and Amazon operating standards. By achieving this, vehicle, driver, and community safety, legal compliance, and vehicle health are all improved.
BASIC QUALIFICATIONSBachelor's degree in a relevant field.Proven experience in Assurance, Automotive, Engineering, Logistics, Legal or Contract Management.Proven experience influencing and interacting with cross-functional teams at the senior leadership level.
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