JR0120456 Information Security Analyst (Tier 1/2 equivalent)Information Security Analyst – (Hybrid) Madrid, SpainWould you like work on a massively global scale with a FinTech company that is poised to revolutionize the industry? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it's time to join Western Union as Information Security Analyst. Hybrid Work Model Western Union powers your pursuit.In this role, you will be responsible for providing L1/L2 support, onboarding new applications, troubleshooting, triaging incidents. Role ResponsibilitiesAs a Information Security Analyst, you will support the Customer Identity and Access Management (CIAM) team.You will be responsible for activities that include incident management, troubleshooting issues in Ping Directory and PingOne MFA, enabling MFA for user profiles, modifying user profile attributes in Ping APIs.Profile deletion/cleanup for applications across the business, analyzing logs for user profiles in Kibana, Splunk, and PingOne.Overall monitoring and health checks on environments.Ticket triage and management.This role proactively identifies degradations in service and makes decisions in responding to and solving incidents.Role RequirementsMinimum 4 year of hands-on experience in an information security role and 1 year experience with Identity Access Management required.1 year of experience with Ping Identity preferred.Able to think logically and analytically in a problem-solving environment.Demonstrated problem solving skills and the ability to work collaboratively with other departments to resolve issues.Ability to self-direct and work independently. We make financial services accessible to humans everywhere. Join us for what's next.Western Union is positioned to become the world's most accessible financial services company — transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers' experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Our Hybrid Work Model (Hybrid)Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. BenefitsYou will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your Spain specific benefits include:25 days annual leave – plus 10 public holidaysComprehensive life medical cover – including dependents.Contributory pension planPreventative Care Assistance programWe are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.#LI-LP #LI-Hybrid