.Who we areAizon is a software-as-a-service provider that transforms manufacturing operations in life science industries using advanced analytics and artificial intelligence.Following our recent Series C round of growth funding, we are looking for ambitious new team members who are motivated to directly impact our future growth and success as we launch what we consider "Aizon 3.0". Aizon is helping pharma manufacturers and CDMOs make better decisions in GMP operations.- What makes us different from other manufacturing platforms? We help operations leaders and engineers avoid endless cycles of chasing data in disparate and heavy-handed systems and rapidly understand how to run their manufacturing processes better.- We're solving multiple problems in GMP operations that cost manufacturers millions yearly while accelerating their digital maturity journey. One of our unique capabilities is the ability to operationalize the use of predictive AI models in real-time without a big data science staff.- We're backed by both industry and software investor firms like NewVale Capital, Atlantic Bridge, Danaher, Honeywell, CrossLink, and UnCork, with solid industry and technology expertise.Our mission is to improve global health by optimizing how medicines are manufactured so that pharma and biotech companies can provide patients worldwide with the right medicine at the right time and price.Join us if you are motivated to directly impact our company's success and growth path forward and, more importantly, by positively contributing to the life science industry and deserving patients worldwide.The PositionThe Industry Specialist Consultant will play a crucial role in supporting our pharma customers, ensuring they maximize the value of our SaaS products. You will work closely with our internal consulting team to deliver expert advice, industry insights, and best practices. Your expertise will help clients implement, adopt, and scale our products in alignment with their business needs and industry regulations. This is a customer-facing role that requires deep knowledge of the pharmaceutical industry, a consultative approach, and the ability to work cross-functionally.Responsibilities - Customer Engagement & SupportServe as a primary point of contact for our customers, building strong relationships with key stakeholders.Understand clients' business needs and challenges within pharma manufacturing, helping them implement solutions to optimize their processes.Provide ongoing strategic guidance and ensure successful adoption of the SaaS products by delivering customized recommendations.Conduct regular check-ins and business reviews with customers to assess satisfaction, identify opportunities for improvement, and ensure long-term success.Responsibilities - Industry Expertise & ConsultingOffer deep expertise in pharmaceutical manufacturing processes, regulatory requirements, and industry trends