Amazon Operations sits at the heart of the Amazon customer experience. We work together to ensure the right item gets delivered to the right person, in the right place, at the right time. Across Europe, we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network.
Key Job Responsibilities Lead the team, own the annual reporting responsibilities, and mentor your direct reports to develop the technicians within the team.
Work with the site Safety department & Site Leadership to implement, record and audit safety and statutory compliance programs to provide a safe working environment for all staff. Own the legal responsibilities as the site engineering lead within this framework.
Collaborate with the recruitment team to ensure allocated headcount is filled with high-quality experienced staff.
Implement standards validated by the EU Engineering team and participate in continuous improvement initiatives to enhance safety and equipment availability for our internal customers, with a key focus on preventative maintenance programs.
Maintain equipment failure contingency plans, coordinate rehearsals with affected parties and be prepared to work in a flexible manner to ensure failures or breakdowns are rectified as quickly as possible.
Maintain a long-term focus by working with Site Management, Finance, the EU Engineering team, and internal design teams to plan for future growth, upgrades, or new equipment rollouts.
A Day in the Life We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Manager. You will be the site lead for all Engineering matters within a building, responsible for leading your team and building a culture of safety; ensuring all statutory compliance requirements are followed to provide a safe working environment for all occupants of the building and working with the EU Engineering team to plan for future growth. You are also required to participate in network-wide improvement initiatives and implement standards created elsewhere in the network. As the RME Manager, you will be a key member of the wider RME team, responsible for ensuring that our equipment and systems operate safely, efficiently, and with minimal downtime. You will lead a team of experienced professionals and collaborate with cross-functional teams across your network to optimize equipment performance and reduce costs.
About the Team Our Reliability Maintenance Engineering or RME team keeps our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot, and repair equipment across our global network of fulfillment centers. Some of our people are leaders, who oversee the team as they work on exciting technology – some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter.
Minimum Requirements Relevant experience of Engineering team leadership.
A degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) from an accredited university or equivalent experience.
Multi-skilled in both electrical and mechanical disciplines.
Ability to communicate (written & verbal) in English and the local language.
Experience of automated equipment including packaging machinery, sortation, and conveyor systems.
Demonstrated experience in project management.
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