Salary: £24,496 to £26,845
Working Arrangements: Full Time
Hours of Work: 37 hours per week
Status of Employment: Permanent
This post closes at 11.59 pm on the date specified.
Berneslai Homes is a successful, award-winning social housing provider and employer, managing homes on behalf of Barnsley Council. You'll be joining us at a really exciting time as we're on an ambitious transformation journey and we've developed a number of new positions to make sure we have the right resources and people to fulfil our vision: Creating great homes and communities with the people of Barnsley.
Our '3 Cs' values are at the heart of all we do here - we promise to always put the Customer first , have a Can do attitude to make change happen, and stay Curious to make sure we get things right. Working for us offers you a chance to embrace our values and play a real part in improving homes and communities throughout Barnsley.
The Income Officer role: We have an exciting opportunity for an Income Officer to join our Income team where you'll provide a responsive income management information and advisory service that is supportive to our customer needs and aids the sustainment of tenancies. Are you able to work effectively as part of a team and have a positive attitude towards change? If so, you could be exactly who we're looking for!
Key duties and responsibilities of our Income Officer: Deliver a high-quality debit management and rent arrears recovery service in accordance with the organisation's policies and procedures.
Provide a responsive service to customers' enquiries in relation to their rent account.
Work proactively and in partnership with internal and external support services to assist customers in sustaining their tenancies.
Understand customers' financial situation and negotiate affordable arrears repayment agreements.
What we're looking for in our Income Officer: 4 GCSEs A-C or equivalent level qualification, or relevant experience.
Ability to work effectively as part of a team.
Ability to prioritise workloads ensuring tight deadlines and targets are met.
Demonstrate a positive attitude to change.
What you might be asking is, why work for us? We are proud to be an IIP Gold Accredited Organisation and we put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including:
Agile Working Packages
Excellent Pension Scheme
Discounted Gym Membership
Health & Wellbeing Checks
Fantastic Training and Development Opportunities
CVs will not be accepted.
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