We at PRONOVIAS GROUP are currently looking for a professional and talented Credit Collection Specialist to join our Customer Management Team in our Barcelona HQ.We seek people who are passionate about Fashion; love to be part of a growing and challenging international environment; inspiring and empowering people and are not afraid to make the difference.Our mission is bringing HAPPINESS into the world by dressing with style our customers' dreams, being the best partner to our clients, and building together an exciting place to work.Key tasks will be:Managing credit collections operations for the Americas region and Brasil, with the principal goal of protecting the assets of the company, by balancing exceptional customer service whilst maximizing cash flow through cash collection.Act as a true Pronovias Group Ambassador by building strong and efficient collaboration relations both with customers and with all the departments involved (Customer Service, Logistics, Sales, etc.).Provide recommendations regarding collection strategy effectiveness, including orders & cash allocation, billing, credit limits, claims & accounts receivable monitoring, loan management and market reporting, deploying strategies that contribute to the Company's mission.Minimum Requirements:Bachelor's Degree in Business Administration (or related field).At least 2-4 years of work experience in Customer & Credit Management.Strong client-facing and communication skills.Excellent knowledge of the Microsoft Office Package.Team player; enthusiastic, accurate and commercially oriented.Hands-on mentality and a proactive attitude towards work.Advanced in English spoken and written.Fixed schedule from 3pm to 11pm (no split shift).Ability to think strategically and to lead a dynamic team.Advanced troubleshooting and multi-tasking skills.Customer service orientation and passion for the Bridal Industry.WHAT DOES PRONOVIAS GROUP OFFER?Ethical workplace environment that embraces the diversity that makes us special. Having the opportunity to join our CSR strategy focused on women empowerment, environmental sustainability, and community impact.Possibility to join our flexible remuneration plan which includes health insurance, transport tickets, nursery school tickets and training related to our business.Company canteen with subsidized meals and breakfasts.Team building activities to promote our companies' values: respect, innovation, empowerment, performance driven and teamwork.Private parking and company shuttle bus.At Pronovias Group, we are an equal opportunity employer. Your race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status don't make a difference here. In our company, we want you to come as you are to be the best version of yourself.If you fit with the requirements and PRONOVIAS GROUP's values, do not hesitate to apply to this role!
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