Minimum requirements to be considered:
2+ years of software implementation support experience 5+ years of work experience in a corporate setting Platform experience with Iterable, Braze, Sailthru, Cordial, Klaviyo, Mailchimp, Responsys, Cheetahmail, Simondata or Salesforce Marketing Cloud Experience with cross-functional teams including engineers, executives, and stakeholders Possesses a mastery of communication, organization, and project coordination with a proven track record of effective routing and handoff Ability to consult with customers on their marketing use case in order to advise on the set-up and execution of their program in the platform Familiarity with JSON or SQL Ability to clearly articulate/present technical topics to a non-technical audience Has excellent attention to detail, plus analytical and problem-solving capabilities Is a people person and has a good attitude, friendly, and thrives in a team environment Has worked in project management tools (Asana, Monday, Wrike, Trello) Be able to wear multiple hats (in the organization and real life, if you like) Is a self-starter and motivated Bonus Skills:
Experience with Segment, Mparticle, Stitch, Amplitude, or Mixpanel Direct technical integration experience working inside a codebase Has knowledge of how APIs work and proficiency in making GET and POST calls Has understanding of an IP Warmup - including strategy, planning and troubleshooting Benefits include:
A diverse, inclusive, and fun team Unlimited vacation and sick days Year-End Bonuses Medical, Vision, and Dental benefits Family leave coverage 401K with matching contributions Long-term disability insurance Short-term disability insurance Learning and development allowance Ragnarok, Inc. is an equal opportunity employer.
We do not discriminate and all employment decisions at Ragnarok are based on current business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition and history, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, past or present military service, veteran status, or any other status protected under federal, state, or local law.
Job Types: Full-time, Permanent
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