.Ebury is a hyper-growth FinTech firm, named as one of the top 15 European Fintechs to work for by AltFi.We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.Location: Malaga or Madrid, Spain or London, UK. Office-based 4 days per week and 1 day working from home.Position Summary:Reporting to the Global Head of HR Business Partners, the Global Employee Relations Specialist is responsible for managing and resolving complex employee relations issues across the organisation. This role involves providing expert guidance to HR partners, managers, and leaders while ensuring alignment with company policies and applicable employment laws.Key Responsibilities:Employee Relations Strategy: Develop and implement strategies for managing employee relations globally, aligned with the organisation's business objectives. Collaborate with HR leadership to design programmes that enhance workplace culture, engagement, and productivity.Case Management: Lead investigations in collaboration with local HR teams into employee complaints, grievances, and disputes, ensuring thorough, timely, and impartial resolution. Document and track cases using an ER case management system, maintaining accurate records and reports. Provide guidance on performance management, disciplinary actions, and conflict resolution in compliance with company policies and local employment laws.Compliance and Risk Management: Ensure company practices comply with international employment laws, regulations, and internal policies. Monitor changes in global employment laws and regulations, advising the local HR teams on potential impacts and necessary adjustments. Develop and deliver training on compliance, ER policies, and best practices to managers and HR teams.Advisory and Coaching: Serve as a trusted advisor to managers and leaders on employee relations issues, promoting best practices in handling sensitive matters. Support the development of local HR teams and leaders through coaching on ER topics, including conflict resolution, communication, and employee engagement.Data Analysis and Reporting: Analyse ER metrics and trends to identify opportunities for process improvements and proactive interventions. Present insights and recommendations to senior leadership based on data analysis and benchmarking against industry standards.Project Management: Lead or participate in global ER projects and initiatives aimed at enhancing the employee experience and creating a positive workplace culture. Coordinate with cross-functional teams to implement ER programmes, ensuring alignment with organisational goals and objectives.Required Skills and Qualifications:Education: Bachelor's degree in Human Resources, Business Administration, or a related field. A master's degree or professional certification (e.G., CIPD, SHRM-CP) is a plus but not essential