Hospitality and Operations at Boundless LifeBoundless empowers remote workers to experience - with their families - the nomad lifestyle many people without children have been enjoying for years.
It creates a complete "live abroad" immersive experience for families looking to get the most of what the digital age and the world can offer.
Through premium kids-friendly lodging, a cutting-edge education system that follows the children wherever they go, Boundless brings together a community of like-minded families who want to explore the planet while working remotely and having a positive impact on their lives and the world.We're hiring: Maintenance Supervisor in Montenegro, March 2024.This is a locally based role, as such you are required to live in the specific city or nearby.
Your main role is to provide the best experience possible to our families through first class service and a positive 'can do' attitude.
We are an inclusive company and look for team members that actively involve themselves in our community of team members and families.
Building strong relationships with team-members and families is very important to us.Primary ResponsibilitiesHealth and Safety: Implement/continue a health and safety schedule within the maintenance area that covers local requirements.Build and manage a daily/weekly checklist for legislative requirements.Comply with all health and safety laws within the operations (Housing, Hub, EC, including common spaces/areas).Support maintenance request execution within the operation and for our members.Build and manage a team and processes for maintenance across all assets.Execute all ticketing requests for maintenance support to families and team members alike.Work within the dedicated HSK/Maintenance tracking software to ensure member satisfaction and close monitoring of all issues experienced.Identify all issues raised on a monthly basis and compile this in a monthly report to be shared with Senior Management.Identify long term solutions for the top five occurring issues each month to work with a long-term vision and eliminating continuous challenges.Undertake any ad-hoc requests that require any handyman works such as carpentry, plumbing or electrical.Support the Operations Manager to ensure the apartments are set to Boundless standards in all aspects.Identify a list of 3rd party providers to assist with specific needs the local operation has (i.e.
specific maintenance assistance required within the location, 24 hour call out support).Build and nurture relationships with identified 3rd party providers to ensure support is granted when needed.Communicate 3rd party vendors and 24 hour call out options to Senior Management.Establish a local Maintenance Google Drive Folder that obtains all necessary information to Senior Management and other members within the Operations team for continuous success during absence.
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