Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Customer Lifecycle Management Graduate - MálagaThe RoleAs a Customer Lifecycle Management Graduate, you will work in the Operations - Customer Lifecycle Management - department in the firm's Central Málaga office. This is an exciting opportunity to join a fast growing team in Málaga.ResponsibilitiesSafeguarding Ebury and our existing Clients from financial crime and reputational risksConduct ongoing customer due diligence for corporate and individual clients and partners in compliance with relevant legislative, regulatory and internal requirementsPerform screening checks on client data against sanctions, PEPs and negative mediaMonitoring, cleaning and introducing data in the system to comply with reporting obligations derived from the Anti-Money Laundering regulationsEfficient management of a personal portfolio of cases and tasksProactive follow-up with clients and sales representatives to ensure timely completion of cases and tasksDocumenting client files in a structured format compliant with internal requirementsComplete allocated tasks with focus, and in a timely mannerCommunicate the status of tasks to colleagues and Supervisors, escalating problems swiftly, as neededAdhere to all internal policies, processes and proceduresRequirementsUniversity degreeDiligent, with excellent attention to detailProactive, with the ability to work within strict time-frames and under pressureStrong communication skills, both written and verbalHighly empathetic, with strong active listening skillsCo-operative, and comfortable working in a team environmentCurious and eager to learn, and actively asks questions to confirm understanding of processes and proceduresAdaptable, with the ability to cope with changing products, processes and proceduresAligned with Ebury valuesFluency in English, any other language is considered a real benefitAbout UsEbury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1300 staff with a presence in more than 20 countries worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Bucharest to Toronto, we enjoy sharing team experiences and celebrating success across the Ebury family.Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies. None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.
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