This position suits talented professionals with a strong technical background, offering the chance to lead a team of skilled consultants. As an experienced IT Technician, you will also be involved in guiding and overseeing a team to promote their efficiency and collaboration. You'll drive your team's success in supporting sales and you'll manage and nurture your team's expertise in Print products, ensuring exceptional customer experiences and business results.
Our client is a leading multinational technology company renowned for its innovation in computing, printing, and digital imaging solutions. Established in 1939, they have consistently delivered cutting-edge products and services, catering to both individual consumers and businesses worldwide.
Languages: Full professional level of English
Location: Barcelona
Salary: Competitive Salary
Type: Permanent
Main ResponsibilitiesLead and coach a team to ensure technical proficiency and exceptional service deliverySupport the development of team members and address team concernsManage escalations and update stakeholdersAssess and improve team performanceAdvise on process improvementsProvide technical guidance and support for personal computing and printing productsExplain product benefits and regulationsManage technical issues and collaborate with various resourcesCore Skills/ExperienceBachelor's degree in a technical/engineering field or computer science; or equivalent experienceMinimum 5 years of work experience in computer and printing technologies, including hardware, software, operating systems, and networkingDemonstrated proficiency in analytical thinking, organization, teamwork, troubleshooting, and problem-solvingStrong people skills focused on developing other team membersDriven and capable of working independentlyMotivated to learn and seek professional developmentIdeally, with previous experience leading a teamWhat's on OfferFlexible working hoursHybrid work after the Onboarding phase (2 days working from home)Career growth plans and professional training within the companyHealth and Life insuranceProduct discountsSocial benefits: Kindergarten Tickets, Transport Discount, Lunch at reduced prices at the canteen/ Ticket Restaurant vouchers, Sports Center (indoor and outdoor), Gaming AreaRegular team activities and eventsOur Recruitment ProcessStep 1: Interview with one of our Recruiters to get to know you betterStep 2: Interview with our client's HR teamStep 3: Technical interview
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