Smart trucking: we use efficiency and technology to reinvent Europe's trucking industry. Ontruck was founded in order to make trucking simple and transparent, giving back control to shippers and carriers by developing technologies that will make the road freight experience smooth and efficient. We do this by drastically reducing the amount of empty kilometers traveled by goods vehicles, therefore optimizing their use and occupancy. Thanks to our product, hauliers secure loads more easily and companies who send shipments can do so quickly and comfortably. All this while contributing to conserving the environment by reducing CO2 emissions and creating a WORLD WITHOUT WASTE. Ontruck is backed by French, British, German and Spanish investors,
who are looking to reinvent the freight transport sector. Awarded by Bloomberg for the BloombergNEF Pioneer 2021, we are the first Spanish company to ever receive this award and the only European company in the rankings in this edition. If you would like to know more, check out the Ontruck - Enlightened Series that the BBC created for us in April 2021. At Ontruck you will have a say in defining your role and how you will do it. You will have the freedom to try things that have never been tried and you will make a difference at a company that is changing an industry. We all share the same goal, and we would like you to form a part of it. Are you ready to transform the goods transportation sector?
What you will be doing day to day:
Location: Spain, Madrid. Join our Sales Team based in Madrid to help develop our Business in Paris. Our Shipper Management team are responsible for identifying, approaching and launching new shippers. Our Account Management team are responsible for bringing these new launches into the Ontruck portfolio and driving incremental growth from this existing business. You'll have full responsibility for strategic commercial growth activities and/or issue resolution within your accounts. Typically, you will be dealing with our largest and most commercially significant opportunities, potentially with multiple stakeholders and multiple revenue growth possibilities. Your role will be to create strategic acquisition and growth plans for each of your accounts portfolio and deliver these effectively and quickly. Your 2 key objectives:
Maximizing commercial performance of your account portfolio,Ensuring you manage relationships and deal with issues effectively.This opportunity is a highly field-oriented role with frequent F2F meetings. You are a key part of Ontruck's growth engine and at the forefront of making the organization increasingly successful. We are looking for a trailblazer.
Someone bright, motivated and capable with loads of ideas and a big creative spark. Someone entrepreneurial and passionate about B2B account management who is seeking a role where they can truly make a substantial impact.
Responsibilities:
- Managing the relationship, growing revenue, expanding the number of sites and furthering commercial activities between Ontruck and your existing shipper accounts including: churn mitigation (maintaining accounts on a good sales performance), upselling (enlarging the deal size with clients), and cross-selling (closing new opportunities with accounts new branches or subsidiaries)
- Using data and analytical frameworks to identify growth opportunities and/or performance issues, and proactively using this to deliver results.
- Creating and delivering strategic account growth plans for Ontruck's largest and most complex accounts.
- Creating and tracking key account metrics and preparing periodic reports for your key accounts.
- Working closely with internal stakeholders in sales, marketing, operations, finance and product to identify and deliver growth opportunities.
- Take ownership for, and resolve, key account issues where necessary.
- Follow the processes established by headquarters.
Requirements:
- Experience in Road/Land/Freight transportation industry, FTL, LTL, Groupage.
- You need to be sharp, analytical, innovative, entrepreneurial and resourceful.
- You should have a proven track record of success in account management.
- You should have worked in a role where you have been responsible for creating strategic account growth plans for complex, high value, multi-national and/or multi-stakeholder organizations.
- You should have also been responsible for working effectively with a range of internal stakeholders to deliver vs clients' requirements.
- Experience of Salesforce is a plus, although not essential.
- Native French level is required.
Benefits:
- Opportunities for personal growth and learning, every single day, backed by a career development plan methodology.
- A flat, laid-back culture. Everybody is encouraged to participate in discussions and contribute.
- High-trust environment. We believe in giving autonomy to individuals and teams.
- Competitive compensation packages.
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