About Olala Homes
Olala Homes is a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona. We are part of a hospitality group that manages over 1200 accommodation units, such as short-term rentals, hotels, and other unique stays, as well as 10 F&B assets, across multiple countries in Europe, Asia, and the Middle East. Our mission is to provide our guests with unique hospitality experiences while promoting an efficient and sustainable way of travelling with style. Since our beginning in 2014, we have expanded our operations to 17 cities and are on our way to continue growing in different markets worldwide by offering travellers smart/digital and stylish accommodations and high-level service.
Your Role
We are seeking a dynamic, creative, and multilingual Tech Project Manager to join our team. As a Tech Project Manager, you will report directly to the VP of Technology. This is an excellent opportunity to gain hands-on experience in the vacation rental industry and contribute to the growth of our company.
Your Journey
Implement comprehensive strategies for software implementation, integration of multiple platforms, and process automation.
Collaborate with stakeholders to understand business requirements and translate them into effective Tech solutions.
Oversee the efficient functioning of all equipment, ensuring optimal performance and reliability.
Collaborate with internal teams and external vendors to manage the full software development/implementation life cycle.
Oversee data security, formulate policies and procedures to safeguard sensitive information.
Uncover and understand customer needs and translate them into requirements.
Act as the company POC for Review's score & Guest Satisfaction, and the communication link with the rest of the departments (operations and revenue above all), to ensure activating all the levers necessary to guarantee excellence in guest satisfaction.
Ensure requirements are fully understood and that implementation plans match expectations.
Provide internal and customer training on how to use the product.
Answer incoming questions about the product and its capabilities.
Assess and address technical risks.
Understand and analyze data pipelines, algorithms, and automated systems.
Define success criteria for testing and product acceptance.
Facilitate the creation and maintenance of proper product documentation.
What do you bring to your trip
Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree is a plus.
Minimum 2 years in a similar role, with a track record of successfully leading technology transformation initiatives.
Strong expertise in software development, integration, process automation, and data security.
Excellent organizational skills.
Strong communication and interpersonal skills, with the ability to work effectively across all levels of the organization.
Excellent spoken and written English. Spanish is a plus.
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