.LonzaLonza is one of the world's largest healthcare manufacturing organizations, helping pharmaceutical, biotech and nutrition companies to bring their treatments to market.Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of.To coordinate a critical team responsible for the security and smooth operation of our Identity and Access Management (IAM) environment. This leader will be responsible for an international team of experts that tackles incidents, problems, tasks, and patching for a diverse set of IAM services, including SailPoint, Active Directory, Azure AD, certificate management, and Privileged Access Management (PAM). The ideal candidate possesses a deep understanding of IAM principles, extensive experience in security operations, and the leadership skills to navigate complex technical challenges.Responsibilities:Lead the team in responding to security incidents related to IAM systems, including user access issues, suspicious activity, and potential breaches.Conduct thorough investigations to identify root causes and implement corrective actions to prevent future incidents.Stay informed about emerging IAM security threats and vulnerabilities, implementing necessary security patches and updates promptly.Operations & Problem Solving:Manage a team of IAM specialists responsible for day-to-day operations, problem resolution, and task fulfillment within SailPoint, Active Directory, Azure AD, certificate management, and PAM systems.Ensure the team has the understanding of the comprehensive procedures for IAM operations, ensuring efficient user provisioning, access management, and lifecycle processes.Define, Monitor and analyze IAM system performance metrics, identifying and resolving operational issues.Ensure adherence to established IAM policies, standards, and compliance requirements.IAM Process Governance:Through the feedback of incidents & problem cases provide visibility to the Core IAM & SailPoint teams where processes have issues or can be improved.Ensure all changes are following Lonza's change management processes.Ensure the team is supporting the SailPoint project in defining test cases for newly onboarded applications.Providing resources from the team to support application onboarding testing and reporting results.With the team, drive the engagement of identity standardization, central processes, and the adoption of concepts such as least privilege and Zero trust in the organization.Key requirements:Technical Expertise:Possess a strong understanding of IAM best practices, frameworks, and methodologies (e.G., NIST 800-53)