Hello! At Factorial, we're looking for a new Regional Manager for the Account Management team (Western) to help us boost the company to the next level. Ready to be part of the challenge?The RoleWe are looking for a Regional Manager for the Account Management team (FR-UK-GE) to join our CX team. You will report directly to the Global Manager of the team and will work hand in hand with the other Area Managers to execute an upselling and also retention, satisfaction, and activation plan for our existing clients.We are looking for a person who wants to get involved and contribute innovative ideas that have an impact on the business.What will you be doing:Help to achieve the goals of upselling and retention plansHiring to make the team growEnsure that the KPIs of your team are achievedGather feedback from our customers into proposals for our product teamBe constantly analyzing data to improve or change internal processesTake care of the team and keep people motivatedYour Profile2+ years of experience in a management roleSales, upselling, or cross-selling experienceExceptional analytical and problem-solving skillsExceptional interpersonal skillsExcellent written and verbal communication skills in EnglishAble to work in a constantly changing environmentAbility to work in an international team setupAble to manage and prioritize multiple responsibilitiesPerks of being part of our teamSave expenses with Cobee and get your salary in advance with PayflowHealthy life with a free physiotherapist in the office, Gympass, and Alan as private health insuranceLanguage classes with Yolk Academy & Factorial Language exchangeSyra and Nora Real Food discountsBreakfast in the office, organic fruit, and free caffeineFlexible schedules, pet friendly, and no dress code!Is this you?! Come rock the world with us!About Factorial HRFactorial is an all-in-one HR Software fast-growing startup founded in 2016. Our mission is to help SMEs automate HR workflows, centralize people data, and make better business decisions. Currently, we serve thousands of customers in over 60 countries across industries. We have built a super diverse and multicultural team of over 700 people in Barcelona, Brazil, Mexico, and the USA.Do you want to know more about us? We've won awards and received outstanding customer feedback since day one. We have closed over 80M$ in funding with top international venture capital firms (Tiger, CRV, Creandum, Point Nine Capital, and K Fund).#J-18808-Ljbffr
