About PaackPaack is an avant-garde technology start-up in the logistics sector. It was founded in 2015, and since then, the company has experienced strong global growth and currently operates in 70 cities across different countries such as Spain, the UK, France, and Portugal. Our success is backed by renowned European investors. We believe the future of e-commerce deliveries is a customer-controlled system that schedules the distribution according to clients' preferences. Additionally, our approach blends the last mile delivery experience with environmentally friendly service. Paack wants to establish a combination of the two as the new market standard.Hence, we ensure clients receive their parcels at a time that suits them while contributing to sustainability. Our product ecosystem was designed in-house allowing both technology and operationality to integrate perfectly, delivering parcels more efficiently. This results in unprecedented outcomes, offering our retail clients a competitive advantage whilst reducing the impact of their carbon footprint. Due to these reasons, some of the best retailers (Amazon, Inditex Group (Zara), H&M, El Corte Inglés, etc.) have chosen Paack as their exclusive partner. In accordance with our corporate values: We Care, We Thrive, We Innovate, Paack is looking for inspiring people who love to grow, exceed expectations, and challenge the status quo. Paack is proud to be an equal opportunity workplace, committed to promoting a diverse and inclusive workplace.What you will doAs Operations Process Leader, you will be responsible for leading process improvement projects in our warehouse operations. Reporting to the Operations Project Manager, you will be part of the Iberia Operations Team which has a culture where people thrive implementing disruptive solutions in the last mile and DC operations domains.Your main duties include:Creating common operational standards across our Iberia DCsLeading process improvement projectsIdentifying operational gaps and opportunities to bring innovation and continuous improvements in our daily operationsManaging communication with stakeholders at all levels in the organization regarding progress and risks, in a concise wayEstablishing communication channels for the DCs to escalate operational problems and prioritize needs and projectsBuilding a strong cooperative environment and alignment among the other teams inside Paack: Global Ops, Customer Operations, Data, etc.Who are we looking for?Degree in Engineering, or Supply Chain/Logistics/Manufacturing related disciplineA minimum of 3 years of experience in onsite logistics or manufacturing operationsExperience in Last-Mile delivery is an assetA track record of delivering projects under tight deadlines, with limited resources, engaging stakeholders, and in a fast-paced environmentExperience improving processes by optimizing the warehouse layout
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