Role: Observability ManagerSkills: Observability Management, Automation, AWS / GCP and CI / CD pipelinesLocation: Madrid, Spain (Hybrid)Type: PermanentSalary: 50-60K euros gross per year (Negotiable)Responsibilities:Lead Observability Vision: Develop and implement the company's observability strategy, aligning it with both IT operational goals and broader business objectives.Cross-functional Collaboration: Work closely with IT, DevOps, and business stakeholders to ensure observability initiatives support the company's strategic goals and operational efficiency.Senior Leadership: Lead and mentor a team of observability engineers and specialists responsible for configuration, deployment, and optimization of observability tools and processes.Drive Performance Optimization: Collaborate with IT and SRE teams to identify and resolve performance bottlenecks, optimize system performance, and enhance the customer experience using Dynatrace insights.Innovate and Automate: Integrate observability into automated processes, including CI / CD pipelines, to ensure proactive monitoring and faster incident detection and resolution.Reporting and Insights: Provide stakeholders regular reports on system performance, observability metrics, and actionable insights, making data-driven recommendations for improvement.Incident Management: Oversee major performance-related incidents, ensuring quick resolution and post-incident analysis to prevent recurrence.What We Expect From You:Educational Background: Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).Experience: 7+ years of experience in IT Operations, Performance Engineering, or Site Reliability Engineering, with at least 3+ years of hands-on experience with Dynatrace.Leadership Skills: Proven track record of leading teams and developing a vision for observability in alignment with business and operational goals.Technical Expertise: Strong knowledge of cloud platforms (AWS, Azure, GCP), containerized environments (Kubernetes, Docker), and observability tools like Prometheus, Grafana, Splunk, or similar.Automation Experience: Familiarity with CI / CD pipelines, infrastructure-as-code, and automation tools to streamline monitoring and incident management processes.Communication: Excellent communication skills, with the ability to translate technical insights into business outcomes and collaborate effectively across departments.Problem-solving Ability: Strong analytical skills and a proactive approach to identifying and solving performance issues.Preferred Qualifications:Dynatrace Certification and experience with AIOps, automated incident response, or machine learning-driven performance monitoring.Familiarity with ITIL frameworks and incident/problem management processes.Experience aligning observability metrics with business KPIs and data-driven decision-making.How You Will Work:You will lead an observability team, ensuring alignment between their day-to-day tasks and the strategic vision for observability.You'll mentor and guide them to drive continuous improvement.Collaboration: You'll collaborate extensively across teams, working with IT, DevOps, and business stakeholders to ensure observability efforts contribute to both technical efficiency and business success.Vision and Strategy: You will work at a high level, creating the vision for observability, ensuring it aligns with business needs, and overseeing the execution of this strategy with your team.Communication: You'll act as a bridge between technical teams and business leadership, ensuring observability data and insights drive informed decision-making and performance optimization.Continuous Improvement: You will foster an environment of continuous learning and improvement, staying ahead of industry trends, and incorporating best practices into the company's observability framework.
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