.Role: Observability Manager Skills: Observability Management, Automation, AWS / GCP and CI / CD pipelines Location: Madrid, Spain (Hybrid) Type: Permanent Salary: 50-60K euros gross per year (Negotiable) Responsibilities: Lead Observability Vision: Develop and implement the company's observability strategy, aligning it with both IT operational goals and broader business objectives. Cross-functional Collaboration: Work closely with IT, DevOps, and business stakeholders to ensure observability initiatives support the company's strategic goals and operational efficiency. Senior Leadership: Lead and mentor a team of observability engineers and specialists responsible for configuration, deployment, and optimization of observability tools and processes. Drive Performance Optimization: Collaborate with IT and SRE teams to identify and resolve performance bottlenecks, optimize system performance, and enhance the customer experience using Dynatrace insights. Innovate and Automate: Integrate observability into automated processes, including CI / CD pipelines, to ensure proactive monitoring and faster incident detection and resolution. Reporting and Insights: Provide stakeholders regular reports on system performance, observability metrics, and actionable insights, making data-driven recommendations for improvement. Incident Management: Oversee major performance-related incidents, ensuring quick resolution and post-incident analysis to prevent recurrence. What We Expect From You: Educational Background: Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). Experience: 7+ years of experience in IT Operations, Performance Engineering, or Site Reliability Engineering, with at least 3+ years of hands-on experience with Dynatrace. Leadership Skills: Proven track record of leading teams and developing a vision for observability in alignment with business and operational goals. Technical Expertise: Strong knowledge of cloud platforms (AWS, Azure, GCP), containerized environments (Kubernetes, Docker), and observability tools like Prometheus, Grafana, Splunk, or similar. Automation Experience: Familiarity with CI / CD pipelines, infrastructure-as-code, and automation tools to streamline monitoring and incident management processes. Communication: Excellent communication skills, with the ability to translate technical insights into business outcomes and collaborate effectively across departments. Problem-solving Ability: Strong analytical skills and a proactive approach to identifying and solving performance issues. Preferred Qualifications: Dynatrace Certification and experience with AIOps, automated incident response, or machine learning-driven performance monitoring. Familiarity with ITIL frameworks and incident/problem management processes. Experience aligning observability metrics with business KPIs and data-driven decision-making