Human Resources Coordinator

Company Description Ibis Amman
Job Description How You'll Make an Impact:
Provide HR support to Operations
Recruitment and selection of frontline employees
Assist operations with investigations as required, respond to on-site ER/LR inquiries and issues (coaching, counselling, CBA interpretation, labour standards, grievances, etc.) liaising with the HR Manager and/or Labour Relations team as required
Monitor, report and analyze attendance management metrics in accordance with established processes.
Prepare letters for issuance related to attendance management. Provide reports and trending information related to attendance, and make recommendations related to the attendance management process.
Manage employee leaves. Work with operations on timely return to work and ensure any required documentation associated with leaves is up to date and accurate
Create, monitor and maintain metrics related to HR processes
Provide support to operations regarding employee engagement initiatives
Work to continuously improve processes and create efficiencies (recruitment, attendance management, employee engagement, etc.)
Qualifications What You'll Need to Succeed:
University Degree or College diploma in Human Resources or a related field
Minimum of 2 years' experience in Human Resources
Experience managing attendance
Previous experience in a hospitality or service provider environment is an asset
Ability to work effectively in situations involving rapid change, shifting priorities, and/or simultaneous demands
Ability to develop new and maintain existing relationships with stakeholders
Ability to take initiative and work independently
Strong ethics and integrity

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