About ContentSquareMake every customer count with the complete Digital Experience Analytics platform.Job DescriptionContentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust.Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market.As a Senior Product Data Analyst, you'll leverage data to drive strategic decision-making and optimize product performance. Success in this position means delivering actionable insights that lead to measurable improvements in product KPIs and overall user satisfaction.You'll join the Product Insights department, composed of the Product Data Analytics team and Product Research team. You will be responsible to support an entire product line, and partner directly with the Director of Product of the Line you're covering, reporting to the manager of this team.What you'll do:Identify and establish the core Key Performance Indicators (KPIs) that the product team will focus on to measure product success and impact.Guide and empower product teams with advanced methodologies and analytical tools to foster a data-driven culture.Conduct thorough analysis of product performance metrics and user behavior to identify trends, issues, and opportunities for improvement.Partner with the Product researcher of your line to create and maintain an overview of the performance insights uncovered throughout the customer journey.What you'll need to succeed:Proficiency in statistical analysis, data modeling, and data visualization.Experience with data analysis, data modeling and visualization tools (SQL, DBT, Excel, Tableau, or similar software).Capacity to identify issues, analyze root causes, and develop effective solutions.Strong written and verbal communication skills for reporting and presentations.Experience working in cross-functional teams, including product managers, engineers, and designers.Strong organizational skills and the ability to manage multiple projects simultaneously.Understanding of business strategy and how data-driven insights can support and enhance product and business goals.Prior experience as a data analyst and to hold a business or engineering degree.What makes you stand out:You have prior experience using Contentsquare platform.Understanding of machine learning concepts and experience with implementing predictive models.Previous experience in product management or working closely with product managers.Experience in the specific industry relevant to the company's products.Why you should join Contentsquare:We're humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done.We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits.We are a fast-growing company with a track record of success over the past 12 years.Our clients, partners and investors love our industry-leading product.Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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