Market Manager Portugal - Lisbon (any of the offices in Spain is also possible) The Market Manager's primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group's fast-growing global traveler base.
The Market Manager works with lodging partners within their assigned territory to help maximize the production potential in the marketplace.
The Market Management team ensures that global travelers always find the most suitable property for their dream trip, and that hotel partners can reach Expedia Group's full breadth of global traveler demand.
What you'll do Develop and sustain strong partnerships in a strategic territory by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g., revenue management advice, marketing opportunities on the Expedia Group marketplace).
Ensure that partner hotels' products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion.
Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs.
Secure seasonal deals and promotions to support the brands' merchandising and marketing efforts.
Continuously promote and develop hotel partners' high engagement with Expedia Group's full suite of unique market insights (partner reports, competitive data, key performance drivers), in-house revenue management tools (Rev+), marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers), specialized brands (e.g., Hotwire, Media Solutions) potential opportunities, and self-service tools (Expedia Partner Central).
Represent Expedia Group in assigned market(s) and establish relationships with key local influencers (e.g., tourism bureau/board, hotel/government association, etc.).
Cross collaborate with internal stakeholders to execute business initiatives.
Work closely with a variety of internal teams to drive market strategy.
Provide coaching to colleagues (Associate Market Managers) and peers on best practices and workflow methodologies.
Conduct regular self-learning to improve skills and influence.
Direct internal projects, as/when required.
Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives).
Guide and support Hotel Partners to deliver the best traveler experience.
Promote self-service.
Travel for partner visits 20-30% of the time.
Who you are 2+ years of experience in account management, partner/client success, consultative sales, or related field.
Proficient in Portuguese and English language skills.
Passionate about travel.
Work autonomously and collaboratively with a diverse team.
Possess a strong appetite for innovative technology, fast-changing business environment, and data-driven decision-making.
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