Why us? To make it happen, we are looking for people with big ideas and a walk-the-walk attitude to go with it. We are looking for creative minds that are passionate about digital innovation and excited to change financial services for the better using technology.Your mission: As a Technical Writer, you will help scale our Support & Training team along with the rest of the product and engineering organization.Requirements:Strong experience owning an end-to-end documentation creation processExcellent written and verbal technical and personal communication skills in English and Spanish5+ years of experience in similar rolesAbility to produce documentation that is well-structured and well-writtenAdept at communicating technical concepts clearly and precisely to technical and non-technical stakeholdersVery strong analytical skills and ability to operate in a fast-paced environment with evolving project requirements and prioritiesProficient in HTML and MarkdownConversant with Git and JIRAExperience in Agile methodologiesAble to quickly iterate and improveA desire to learn and grow - getting stuck into new projects and learning new technologiesExcellent teamwork and collaboration skillsExperience working in/with the banking, insurance, or FinTech industry is preferredKey responsibilities:Work with internal teams to obtain an in-depth understanding of the product and the documentation requirementsProduce easy-to-read documentation that is appropriate for its intended audienceDocument new product features and APIsDocument standards, guidelines, and best practices for engineers and back office specialistsOrganize documentation and make it easily discoverableMaintain content quality through curation and content performance analysisCreate visual schemas and other media resources for the documentationImplement new ways to deliver, author, analyze, and interact with technical contentBenefits: Our engineering team is based in Madrid, all operating functions are based in the heart of the City in London. Both environments offer all the flexibility and perks that you expect from a small but quickly growing firm. At our Madrid location, we treat you to the following:Meal allowanceA breakfast kitchen and fruit during the dayA budget for your equipmentAccess professional learning resourcesRemote work friendlyFlexible working hours#J-18808-Ljbffr