The successful candidate will be progressive, hands-on and customer-obsessed with the credibility and gravitas to succeed in a fast moving and customer-focused commercial environment.Required qualifications and skills:Have significant HR experience at Head of HR level, ideally within a multi-site, high volume, fast paced and customer focussed environmentPossess problem solving and analytical capability; experience of managing ambiguity and analysing HR metrics to find root causes and develop short, medium and long-term plansHave the ability to develop effective working relationships with employees at all levels including hourly paid, shop floor employeesHave a proven hands-on attitude, be flexible and adaptable.Demonstrate the ability to motivate and influence othersPossess strong change management, negotiation and influencing skillsHave intellectual curiosity; bring valuable insight into the team / businessHave led complex change management and/or led key HR project implementationsBASIC QUALIFICATIONS:Minimum of a Bachelor's degree or equivalent degree.Sound experience in HR in an operations environment. Experience in improvement of HR KPIs (absenteeism, attrition, payroll defects, compliance rate etc.).Knowledge of Spanish Labor law, disciplinary management and dismissal procedures.Advanced Excel and numerical skills, being able to work with large datasets, extract relevant metrics and to evaluate and analyze data succinctlyVerbal and written fluency both in English and Spanish.Ability to travel 30-50% of working time is required.Self-starter, strong drive, problem solving, bias for action and result oriented with the ability and confidence to create structure in an ambiguous environmentExcellent interpersonal skills with the ability to communicate and influence at all levels in a matrix organizationEnthusiastic team player with a strong drive to create a positive work environmentPassion for innovative HR solutions and process improvementRole: HR Business PartnerThe Amazon HR team is passionate about business partnering in its truest sense. Reporting to the Regional HR Manager, you will play a critical role in delivering the HR plan at our delivery stations in Andalucia. You will work closely with the operations teams at numerous sites in your region providing pragmatic, commercial and employee-focused advice and support to a client group of operations and area managers as well as several support functions. You will utilize your excellent communication, coaching and influencing skills to drive employee engagement and manage change, ensuring that we retain motivated teams of employees who can deliver an excellent service to our customers.As a HR Business Partner, you will enjoy a varied role and a wide range of interactions across all levels on a daily basis. You will get exposure to many different aspects of the business and have the opportunity to work on national HR projects. Whatever you will focus on, it will all be aimed at delivering the highest quality service to our internal and external customers.Business Area: Operations – Amazon LogisticsOperations is at the heart of the Amazon customer experience. Each action we undertake is completed on behalf of our customers and meeting and often exceeding their expectations makes us feel good. The Operations team in AMZL are responsible for managing fast-efficient delivery of our customer orders (last mile) and are the final stage in Amazon delivery on our customer promise and they work very hard to ensure that our customers receive their orders on time, every time.Main Responsibilities:The HR Business Partner works as an integral part of the HR and wider regional management team. Responsibilities include:Recruitment and Selection: All Amazon leaders are challenged to Hire and Develop the Best – it's one of our leadership principles. You'll support this by liaising with hiring managers and the talent acquisition team to ensure that vacancies are filled in a timely manner with high caliber candidates.Employee Relations & Engagement: Employee engagement is at the heart of everything we do. You'll help develop and deliver engagement and communication plans which drive engagement.Performance Management, Talent Management & Succession Planning: Organizing the annual leadership review and providing assistance and coaching to line managers on performance development.Generalist HR: Analyzing metrics to get to the root cause of any issues, as well as identifying best practice.
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