KARL LAGERFELD COMPANY PROFILE
At Karl Lagerfeld, we are driven by Karl's mantra: "Embrace the present and invent the future." The House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld. Always contemporary and forward-looking, we are the only fashion house that carries Karl's name at its doorbell and we're thriving to live up to this responsibility in everything we do, every day with lots of joy and passion.
Our headquarters in Paris and Amsterdam are home to a very diverse and driven Karl family from more than 25 countries creating meaningful stories and product concepts that connect to Karl's world and iconic attributes. Women's ready to wear, bags, small leather goods, and underwear are managed directly from our Amsterdam HQ; other categories including men's wear, footwear, fragrances, eyewear, and more are developed together with best-in-class license partners. We connect with our consumers at multiple levels - online and offline hand in hand.
We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners, and our strong digital footprint, spearheaded by our KARL.COM flagship store which reaches 96 countries. With digital channels representing already more than 30% of our overall full-price business, we are a dynamic, fast-growing, and inclusive company built on professionalism and strong values. Across all areas of our business, at KARL LAGERFELD we commit to working toward the highest standards of sustainability and integrity. In 2019, KARL LAGERFELD joined as a founding member of the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity, and ocean protection.
The Position
For our outlet store at Outlet in Malaga, we are recruiting for a full-time ASSISTANT STORE MANAGER. This is a fantastic opportunity to join a strong and successful business with ambitious yet realistic growth plans. This position is responsible for achieving the sales and profit targets. You manage and coordinate the daily operations of the store and sales staff and report the results of your work to the Store Manager. You will work continuously on improving the service quality in the store and ensure that a store ambience is achieved in line with the corporate identity.
Key accountabilities
Sales and Customer Service
Ensure the team is delivering excellent customer service.
Install effective zoning to have all areas of the shop floor covered at all times.
Ensure company standards are met for shop floor, BOH and Sales Associates according to brand standards and VM directives.
Ensure customer service according to Welcome to Karl training by each team member and feedback on strengths and improvement needs to Store Manager.
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