(Hq417) Dutch Speaking Customer Experience Associate For

We don't make excuses for why the customer's camera or balloons will not be delivered on time for his child's first birthday party!
We provide solutions!
If that solution doesn't exist, we simply create it and share our experiences with our colleagues so they can also put a smile on their customers' faces!
Requirements: What you will bring: Strong written and verbal skills in both Dutch and English Work experience in retail or familiarity with e-commerce will be considered an asset Solution driven out of the box thinking An empathetic soul with the communication skills that match An entrepreneurial mindset to balance out the cons and benefits A positive and adventurous attitude A sponge that is willing to soak up all the knowledge and experience we offer Responsibilities: What you will do: Be the primary point of contact for customer requests, representing the Netherlands' leading online retailer Handle inquiries about product orders, payments and deliveries, as well as customer complaints Turning every customer into a happy customer!
Exchanging ideas and solutions with your colleagues!
Benefits: - Competitive monthly salary + 2 extra salaries per year - Fully paid training - Work from home #J-18808-Ljbffr