Housekeeping Inspector A Housekeeping Inspector is responsible for inspecting designated guest rooms and/or public areas to assist the Hotel in delivering outstanding guest service experiences.
What will I be doing? As a Housekeeping Inspector, you will be responsible for inspecting designated guest rooms and/or public areas to ensure rooms are in perfect condition before guest entry and during their stay. Specifically, you will perform the following tasks to the highest standards:
Inspect a minimum of 10 rooms per hour in accordance with brand standards and cleanliness guidelines. Complete inspection reports and share findings with respective departments. Provide daily shift end reports to the Executive Housekeeper. Complete work orders as needed and assist with other housekeeping duties if required. Place rooms out of order if the room is not up to standards. Coordinate out-of-order rooms between housekeeping, engineering, and front office to ensure timely return of room to inventory. Continuously follow up on pending maintenance issues in the rooms/public spaces and update the status. What are we looking for? Housekeeping Inspectors serving Hilton Brand hotels are always working on behalf of our Guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Previous experience in a supervisory role. Strong organizational and analytical skills. Keen attention to detail. Strong communication skills. Passion for delivering exceptional levels of guest service. Proficiency with computers and computer programs, including Microsoft Office Word & Excel. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!
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