Hotel Operations Specialist- Groups- Sofia/Madrid Last updated on September 23, 2024 WHY KENES:At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you'll thrive both personally and professionally.RESPONSIBILITIES:
- Provide excellent customer support to all Kenes Group clients;
- Conduct all hotels reservations along with payments, billing, invoicing, amendments, cancellations, etc.;
- Update the Kenes Group allotment systems with the necessary data;
- Communicate efficientlyon a daily basis with all external suppliers, negotiate rates and deadlines;
- Work closely with all Kenes Group departments and project teams, outside suppliers, including hotels, local agents, wholesalers, pharmaceutical companies and travel agencies around the world;
- Meet and exceed the hotels' operations targets;
- The position requires occasional travel abroad, including representing Kenes Group on-site at congresses (4-5 times a year); REQUIREMENTS:
- Bachelor's degree – an advantage;
- Minimum of two years ofexperience in hotels, tourism, travel, or the events industry;
- Knowledge of rates and other established concepts in the hotel industry – an advantage;
- Extensive experience ina global work environment;
- Fluent English, verbal and written communication, other European languages – an advantage;
- Computer skills – full comprehension of Microsoft Office, ERP systems, interfaces between different systems; In case you are interested in this position, please submit your CV in English.Only short-listed candidates will be contacted.All documents will be treated with the strictest confidentiality! Job Category: Hotel Operations Job Type: Full Time Hybrid Job Location: Madrid Sofia Apply for this position Full Name * Current Residency * Email * Phone * Upload CV/Resume * Maximum allowed file size is 2 MB. Allowed Type(s): .Pdf, .Doc, .Docx How did you hear about us? * LinkedIn ? If you selected: Other, please write here your source: By using this form you agree with the storage and handling of your data by this website. * #J-18808-Ljbffr
