Hotel Operations Specialist- Individuals- Sofia/MadridWHY KENES:
At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you'll thrive both personally and professionally.
RESPONSIBILITIES: Provide excellent customer support for all Kenes groups clients;Operate all hotel reservations including operations, payments, billing, invoicing, amendments, cancellations etc.;Update Kenes allotment online systems with the necessary data;Communicate efficiently on a daily basis with all external global suppliers, negotiate rates and deadlines;Maintain close working relationships with global Kenes departments and project teams, outside suppliers, including hotels, local agents, wholesalers, pharmaceutical companies and travel agencies around the world;Availability for flexible working hours.REQUIREMENTS: Bachelor's degree – advantage;Minimum 2 years' experience in Hotels, Tourism, Travel, or Professional Events industry;Knowledge of rates, established concepts in the hotel industry – advantage;Fluent English, verbal and written communication (mother-tongue level), other European languages – advantage;Computer skills – full comprehension of Microsoft Office;Ability to work in a fast-paced environment and multitask before/during a congress, prioritize and meet tight deadlines;Highly service oriented;An excellent team player but also able to work independently;Exceptionally detail-oriented and organized.In case you are interested in this position, please submit your CV in English.
Only short-listed candidates will be contacted.
All documents will be treated with the strictest confidentiality!
Job Category: Hotel Operations
Job Type: Full Time Hybrid
Job Location: Madrid, Sofia
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