Hotel Operations Specialist- Groups- Sofia/Madrid

Hotel Operations Specialist- Groups- Sofia/Madrid Last updated on September 23, 2024WHY KENES:At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you'll thrive both personally and professionally.RESPONSIBILITIES:Provide excellent customer support to all Kenes Group clients; Conduct all hotels reservations along with payments, billing, invoicing, amendments, cancellations, etc.; Update the Kenes Group allotment systems with the necessary data; Communicate efficiently on a daily basis with all external suppliers, negotiate rates and deadlines; Work closely with all Kenes Group departments and project teams, outside suppliers, including hotels, local agents, wholesalers, pharmaceutical companies and travel agencies around the world; Meet and exceed thehotels' operations targets; The position requires occasional travel abroad, including representing Kenes Group on-site at congresses (4-5 times a year); REQUIREMENTS:Bachelor's degree – an advantage; Minimum of two years of experience in hotels, tourism, travel, or the events industry; Knowledge of rates and other established concepts in the hotel industry – an advantage; Extensive experience in a global work environment; Fluent English, verbal and written communication, other European languages – an advantage; Computer skills – full comprehension of Microsoft Office, ERP systems, interfaces between different systems; In case you are interested in this position, please submit your CV in English. Only short-listed candidates will be contacted. All documents will be treated with the strictest confidentiality!Job Category: Hotel OperationsJob Type: Full Time HybridJob Location: Madrid, SofiaApply for this position#J-18808-Ljbffr