Hotel Operations Specialist- Groups- Sofia/Madrid

Hotel Operations Specialist- Groups- Sofia/Madrid Last updated on September 23, 2024 WHY KENES: At Kenes, we foster a family-like work environment within a global company.
We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth.
We believe in empowering our employees with knowledge and skills that propel their careers forward.
Join Kenes and embark on a rewarding journey where you'll thrive both personally and professionally.
RESPONSIBILITIES: Provide excellent customer support to all Kenes Group clients; Conduct all hotels reservations along with payments, billing, invoicing, amendments, cancellations, etc.
; Update the Kenes Group allotment systems with the necessary data; Communicate efficiently on a daily basis with all external suppliers, negotiate rates and deadlines; Work closely with all Kenes Group departments and project teams, outside suppliers, including hotels, local agents, wholesalers, pharmaceutical companies and travel agencies around the world; Meet and exceed the hotels' operations targets; The position requires occasional travel abroad, including representing Kenes Group on-site at congresses (4-5 times a year); REQUIREMENTS: Bachelor's degree – an advantage; Minimum of two years of experience in hotels, tourism, travel, or the events industry; Knowledge of rates and other established concepts in the hotel industry – an advantage; Extensive experience in a global work environment; Fluent English, verbal and written communication, other European languages – an advantage; Computer skills – full comprehension of Microsoft Office, ERP systems, interfaces between different systems; In case you are interested in this position, please submit your CV in English.
Only short-listed candidates will be contacted.
All documents will be treated with the strictest confidentiality!
Job Category: Hotel Operations Job Type: Full Time Hybrid Job Location: Madrid, Sofia Apply for this position #J-18808-Ljbffr