Hotel Operations Specialist

WHY KENES: At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you'll thrive both personally and professionally.

RESPONSIBILITIES:

Provide excellent customer support to all Kenes Group clients;
Conduct all hotels reservations along with payments, billing, invoicing, amendments, cancellations, etc.;
Update the Kenes Group allotment systems with the necessary data;
Communicate efficiently on a daily basis with all external suppliers, negotiate rates and deadlines;
Work closely with all Kenes Group departments and project teams, outside suppliers, including hotels, local agents, wholesalers, pharmaceutical companies and travel agencies around the world;
Meet and exceed the hotels' operations targets;
The position requires occasional travel abroad, including representing Kenes Group on-site at congresses (4-5 times a year);



REQUIREMENTS:

Bachelor's degree – an advantage;
Minimum of two years of experience in hotels, tourism, travel, or the events industry;
Knowledge of rates and other established concepts in the hotel industry – an advantage;
Extensive experience in a global work environment;
Fluent English, verbal and written communication, other European languages – an advantage;
Computer skills – full comprehension of Microsoft Office, ERP systems, interfaces between different systems;


In case you are interested in this position, please submit your CV in English. Only short-listed candidates will be contacted. All documents will be treated with the strictest confidentiality!


Job Category: Hotel Operations


Job Type: Hybrid Full Time


Job Location: Sofia Madrid



#J-18808-Ljbffr